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Role of a Credit Counselor
Living paycheck to paycheck? Worried about debt collectors? Can't seem to develop a workable budget,
let alone save money for retirement? If this sounds familiar, you may want to consider the services of a
credit-counseling agency. Usually nonprofit, these agencies work with you to solve your financial problems -
sometimes for free. Credit counseling agencies may offer educational materials and workshops, or help you
develop a budget. Many agencies offer services nationwide through local offices or the Internet.
Debt Repayment Plans
If your financial difficulties arise from too much debt or an inability to repay your debts, a credit counseling
agency may work out a Debt Repayment Plan for you. In these plans, you deposit money each month with the credit
counseling agency. Your deposits are used to pay your creditors according to a payment schedule the counselor
develops with you.
As part of the repayment plan, you may have to agree not to apply for - or use - any additional credit while
you're participating in the program. A successful repayment plan requires you to make regular, timely payments,
and could take 48 months or longer to complete. Some credit counseling agencies charge little or nothing for
managing the plan; others charge a monthly fee that could add up to a significant charge over time.
A debt repayment plan does not erase your credit history. Under the Fair Credit Reporting Act, accurate
information about your accounts can stay on your credit report for up to seven years. A bankruptcy can stay on
your report for ten years. In addition, your creditors will continue to report information about accounts that
are handled through a debt repayment plan. For example, creditors may report that an account is in financial
counseling, that payments have been missed, or that there are write-offs or other concessions. But a demonstrated
pattern of timely payments should help you get credit in the future.
Secured and Unsecured Debt
Your debts are either secured or unsecured. Secured debts usually are tied to an asset, like your car for a car loan,
or your house for a mortgage. If you stop making payments, the lender can repossess your car or foreclose on your house.
Unsecured debts are not tied to any asset. Examples include most credit card debt, bills for medical care, signature
loans and debts for other types of services. Debt repayment plans usually cover only your unsecured debt. If your
secured debts are not included in the plan, you must continue to make payments to these creditors directly.
When you borrow money to buy a car, the lender generally holds the title to the car until the debt is paid in full.
Most automobile financing agreements allow the lender to repossess your car if you stop making payments. No notice is
required. If your car is repossessed, you may have to pay the full balance due on the loan, as well as towing and
storage costs, to get it back. If not, the lender may sell the car, perhaps for less than what you still owe. You
still are responsible for the difference. If you fall behind with your car payments, consider working with the holder
of the title of your car to sell it yourself. Pay off the debt to avoid repossession and a negative entry on your
credit report.
If you fall behind on your mortgage, contact your lender immediately to avoid foreclosure. Most lenders will work
with you if they believe you're acting in good faith and the situation is temporary. Some lenders may reduce or suspend
your payments for a short time. When you resume regular payments, you may have to pay extra toward the past due total.
Lenders may agree to change the terms of the mortgage by extending the repayment period to reduce the monthly payments.
Ask about any fees charged for these changes, and consider how much they add to the total cost of your loan.
If you and your lender cannot work out a plan, contact a housing counseling agency. Some agencies limit their
counseling services to homeowners with FHA mortgages, but many offer free help to any homeowner having trouble
making mortgage payments. Call the local office of the Department of Housing and Urban Development (HUD) or the
housing authority in your state, city, or county for help in finding a housing counseling agency near you.
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